P/N 520209 6 Rev. A 7-25-03
TROUBLE-SHOOTING
Symptom Possible Cause Solution
POWER LED does not light. Load Center does not Insure power is being supplied
have power. and that the Load Center
operates correctly without the
receiver installed.
Defective cable or connection Verify the function of the board
to the Load Center. using known good cable set.
Defective receiver board. Contact factory or service center.
COM LINK LED does not light or blink. Defective cable or connection to the Verify the function of the board using
Load Center. known good cable set.
In normal operation LED will blink at Defective receiver board. Contact factory or service center.
least every 2 seconds.
COMMAND LED does not light when Address switches are incorrectly Verify that the address switches on
Hand-held Remote button(s) is pressed configured. the Hand-held Remote and receiver
- unit fails to operate. board are correct and match.
Hand-held Remote battery has failed. Replace Hand-held Remote battery.
Defective Hand-held Remote or receiver. Contact factory or service center.
Unit functions, but some circuits do Circuit selections incorrectly Verify settings at Control Panel:
not work, or operate the incorrect configured. MENU/SETUP/ADV/REM/QT REMOTE
circuit.
Unit fails to operate, or fails to operate Undue electrical noise. Relocate the receiver away from
dependably at range. equipment such as blower motors.
Too many obstructions between the Relocate the receiver in a location
Hand-held Remote and receiver. that provides fewer obstructions to
the area the user commonly
operates the Hand-held Remote.
Receiver unit is too near the ground. Relocate the receiver to maximize
the distance between the receiver
antenna and the ground.
Unit seems to turn on or off circuits A nearby home is operating a similar Select an alternate address code for
without the user / Hand-held Remote. wireless unit. the Hand-held Remote and receiver.
I.e. change the switches on both boards
to an alternate, but matching setting.
Unit dependably turns equipment ON, Undue electrical noise is being Relocate the receiver away from
but once equipment is running it does produced by one or more pieces of equipment such as blower motors.
not dependably turn equipment OFF, equipment in close proximity to
or range is greatly reduced when the receiver.
equipment is running.
Relocate the receiver in a location
that provides fewer obstructions to
the area the user commonly operates
the Hand-held Remote.
Unit operates, but has greatly Hand-held Remote battery is failing. Replace Hand-held Remote battery.
reduced range compared to prior
function.
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